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Cotton and Company
2226 Bauer Drive
Houston, TX 77080
Phone: (281) 831-0063

Frequently Asked Questions (FAQs)


Q: How do I choose a Property Inspector?

A: Call up and ask about their credentials and experience. If for some reason you do not feel comfortable asking this of the inspector when speaking with them on the phone, then how will you feel asking questions during an inspection? You must feel that the inspector is qualified, experienced, and attentive to your needs.

Q: What will the inspection cover?

A: A thorough inspection covers all readily available and accessible components and systems from roof to the foundation.

Items that are included in the Inspection are as follows:

• Attic
• Insulation
• Ventilation
• Roof & Flashings
• Gutters
• Basement
• Crawlspace
• Foundation
• Grading
• Retaining Walls
• Siding & Trim
• Driveways & Walks
• Ceilings
• Floors
• Walls
• Doors & Windows
• Chimney
• Fireplace
• Major Appliances
• Electrical System
• Water Heater
• Plumbing System
• Air Conditioning
• Heating

Q: How long will the Inspection take?

A: Most inspections take from one to three hours. These times may vary depending on the size, age, & condition of the home.

Q: Should I be present during the inspection?

A: We recommend that you be present for the last 30 minutes of the inspection. At this time we can explain our findings and answer any questions that you may have.

Q: Why use our Services?

A: The purchase of a home is one of the single most significant financial commitments that your family may ever make. Paying good money for a defective property would be a poor beginning in home ownership. It is important to know what YOU, as the primary investor, are getting for your money. Our inspections and written reports are a concise, photo documented analysis of the property’s condition.

A home inspection is an excellent tool for you, the home buyer, to help determine not only the condition of the home, but to also help foresee any immediate unnecessary additional costs that may go unnoticed without the help of a home inspection. Home inspections are not a prediction of future performance, but do pinpoint existing problem areas.

Q: Why can’t I have someone in my family who is very handy or a contractor, inspect my new home?

A: This is the biggest mistake many potential new homeowners make when purchasing a home. Although the person you are considering may be very skilled, they are not trained or experienced at professional home inspections. Professional home inspection is a unique skill set acquired through formal study and tutelage. Many Professional Inspectors get what might be called an inspector’s instinct for problems. The develpment of that instinct takes extensive training and lots of experience doing inspections. Many contractors, and other trades professionals hire a Professional Inspector to inspect their homes when they make a purchase. They know that the skill and experience of an educated, licensed professional is their best insurance. Finally, licensed Professional Inspectors must adhere to a code of ethical behavior and standards of practice intended to protect your interest during a balanced review of the property.

Q: What if I have questions after the Inspection?

A: You can call us and discuss all the aspects of your new home whenever you like. Our service is a long-term investment.

Q: Is Cotton and Company insured?

A: Cotton and Company’s insurance meets the requirements of the State of Texas.

Q: When can I expect to receive my report?

A: Reports are in most cases out the next business day after 5pm. However, in some cases due to the complexity of the report, the inspector may need to extend time.

Q: What does the inspection report entail?

A: The report is written on the Texas state mandated report format with digital photography, a summary report highlighting the deficiencies outlined in the main report, an invoice showing payment, a homeowner’s manual, and other documentation.

Q: What forms of payment do you accept?

A:We take all major credit cards, checks, and cash.

Q: When is payment due?

A: Payment for the service is due upon completion of the inspection and reports are not rendered until payment is received. Delays in payment will result in delayed report production.